Privacy Policy

Last updated: 18.01.2026

Welcome to the website www.safecity.ee (hereinafter the “Website”). Our Privacy Policy describes how Safe City OÜ (registry code 11371946) collects, uses, and protects your personal data in accordance with applicable data protection laws.

1. Data Subject and Data Controller

The controller of personal data is Safe City OÜ.
Address: Tornimäe tn 7-107, Kesklinna linnaosa, 10145 Tallinn, Harju county
Email: info@safecity.ee
Phone: +372 5303 7588

2. Data We Collect

In the course of using the Website and providing services, we may collect the following data:

  • Personal data (name, email address, phone number)
  • Technical data (IP address, browser type, visit time)
  • Other data voluntarily provided by the user (e.g. contact forms, inquiries)

3. Purpose of Data Use

We use the collected data for the following purposes:

  • Providing and managing services
  • Providing customer support
  • Notifications and important updates
  • Improving security and user experience
  • Complying with legal obligations

4. Data Sharing

We do not sell or rent your personal data to third parties. Data may only be shared with trusted partners who assist us in providing services, and only in accordance with data processing agreements and applicable laws.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.

6. User Rights

You have the right to:

  • Request information about your personal data
  • Request correction or deletion of inaccurate data
  • Restrict or object to the processing of your data
  • File a complaint with a supervisory authority

7. Cookies

The Website uses cookies to improve user experience and analyze traffic. The terms governing the use of cookies are described in our Cookie Policy.

8. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.

9. Contact

If you have any questions or wish to exercise your rights, please contact us:
Email: info@safecity.ee
Phone: +372 5303 7588

We’re here to help

Email:  info@safecity.ee
Phone: +372 5303 7588

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Please note that we process and reply to requests and applications on business days (Mo–Fr) from 9:00 to 17:00.
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